Support

Questions about BrandWorksApp Insights, your website statistics or our services — we are happy to help.

Contact

• E-mail: support@brandworksapp.us
• Phone: +1 (727) 370-2545, +1 (727) 396-4464
• We usually reply within one business day.

Common questions

I signed in but see no website. — Access is opened by our team after your website is connected. Use “Get your site connected” to send a request, or write to us.

Why do the numbers differ from Google Analytics? — The Platform shows website traffic only (apps are shown separately) and Google data arrives with a 1–2 day delay.

How do I stop e-mails? — Write to us and we switch off notices and weekly summaries for your address.

How do I delete my account? — Profile → Delete account and all data.